Big News: We're Upgrading Your Booking Experience!
At AIR® Aerial Fitness, we’re constantly working behind the scenes to create the best possible experience for our clients and that starts with how you book and manage your classes.
We’re excited to announce that we are transitioning to a new client platform: Arketa.
This upgrade is more than just a tech change—it’s a strategic move to improve the way you interact with AIR®, making scheduling, purchasing, and managing your experience easier and more intuitive than ever before.
Why the Change?
Streamlined Class Bookings: Whether you’re scheduling for yourself or your family, Arketa makes the process faster and more user-friendly.
Better Family Account Management: Booking for multiple children or managing several schedules? Arketa allows parents to easily manage family accounts, make purchases, and schedule classes and sessions all without the confusion or extra steps. We know that a smoother experience here means happier parents and more consistency for our younger clients.
Simplified Purchasing: From memberships to drop-ins, you’ll enjoy a smoother checkout process.
Improved Reliability: With enhanced payment processing and reduced downtime, you can expect fewer issues and a more consistent experience.
Modern Tools = More Flexibility: A more advanced system means better reporting, quicker updates, and new features rolled out faster giving us the flexibility to adapt and grow with your needs.
Introducing the new AIR® Mobile App: One of the most exciting parts of this transition is the launch of our brand-wide AIR® mobile app. This will be your go-to place for booking classes, managing your schedule, making purchases, and staying connected to everything happening in your local studio all from your phone.
Why Arketa?
This move represents a strategic partnership between AIR® and Arketa—one that reflects our long-term vision for growth, innovation, and client satisfaction. After an extensive 18-month selection process, we chose Arketa because of their modern infrastructure, client-first design philosophy, and shared commitment to delivering exceptional fitness experiences.
We’re excited to align with a platform that supports where AIR® is today—and where we’re going tomorrow. You can learn more about them at arketa.com.
When is this happening?
Starting May 7th, our Ann Arbor location will be moving over to Arketa. The remaining studio locations will be moving over between June 9th – June 12th. Beginning on the respective studios launch dates, AIR® will no longer be offered on Mindbody.
You don’t need to take any action yet as we’ll be sending out clear instructions and timelines soon, so you’ll know exactly what to do and when.
We’re thrilled to offer you a better, more seamless way to interact with AIR®, and we’re confident this change will make your experience even more enjoyable.
Stay tuned for more details coming your way soon from your home studio’s management teams.
With gratitude,
The AIR® Aerial Fitness Team